Shaping relationships through stronger communication.
I work with:
- Leaders seeking to improve team dynamics and outcomes
- Professionals looking for work/life balance while maintaining productivity
- Couples craving more connection
- Parents wanting to raise confident, kind kids.
Whether you're leading a team, a department, or your family, communication is the foundation.
Signature Strategies
HURA Philosophy
Delegate through Empowerment
Shift to evoke curiosity
Everyone wants to be Heard, Understood, Respected and Accepted (HURA).
Have you ever noticed that when communication fails, at least one of these is missing for at least one participant?
In my coach training, my mentor introduced the concept of HURA to our class and I love it so much, I incorporate it in all of my discussions about effect
Everyone wants to be Heard, Understood, Respected and Accepted (HURA).
Have you ever noticed that when communication fails, at least one of these is missing for at least one participant?
In my coach training, my mentor introduced the concept of HURA to our class and I love it so much, I incorporate it in all of my discussions about effective communication. He refers to it as Verbal Aikido.
Rather than just reacting, it’s helpful to redirect the negative energy so it doesn’t impact the conversation and, instead, focus on ensuring
1. they feel HURA and then 2. it’s your turn!
This small shift in focus allows you to stay (or quickly return) to rational thinking and problem solving!
Try it the next time you feel triggered. Take notice of the difference!
Shift to evoke curiosity
Delegate through Empowerment
Shift to evoke curiosity
Sometimes we - or the people we’re speaking with - hear “suggestions” and offers of “advice” as criticism.
Have you ever seen or experienced this? What was the reaction?
Not good, right?
How about, instead, you frame the advice in the form of a question to let them consider it without pressure or expectation?
Instead of:
- You’re letting their
Sometimes we - or the people we’re speaking with - hear “suggestions” and offers of “advice” as criticism.
Have you ever seen or experienced this? What was the reaction?
Not good, right?
How about, instead, you frame the advice in the form of a question to let them consider it without pressure or expectation?
Instead of:
- You’re letting their words effect you in a big way.
Try something like:
- How much value would you like to put to what they say/think? or
- What would it be like if you value your opinion more than theirs?
When you ask instead of tell, you trigger their rational brain which helps avoid the big feeling reactions.
Delegate through Empowerment
Delegate through Empowerment
Delegate through Empowerment
I’d like to share a story with you, ok?
As an assistant manager of a bank branch, I used to have all of the tellers come to me for authorization to release funds on large cheque deposits. It could be time consuming for me to bring up the client and perform a series of checks to determine eligibility for release. It was taking up a lot of m
I’d like to share a story with you, ok?
As an assistant manager of a bank branch, I used to have all of the tellers come to me for authorization to release funds on large cheque deposits. It could be time consuming for me to bring up the client and perform a series of checks to determine eligibility for release. It was taking up a lot of my time.
Finally, I realized that I could save time while also empowering my team by teaching them how to perform the investigation themselves.
How else could it benefit the company? Good question.
Here’s some of the reasons:
- saving time because they were already in the client’s profile
- demonstrating trust in them; building their confidence
- teaching them the thought process to making these decisions
- building their skillset towards future promotions
Empowering my team ended up being a gift to their confidence and abilities within the organization.
Where could you help your team grow?
Conversation Formula
Conversation Formula
Conversation Formula
What if I could give you a plan to better communication?
1. You don't have to agree with them to let them know you understand their perspective.
2. In this age of social media, we have short attention spans, right?
If they walk away with just one message, what do you want that to be?
3. Make sure they are ready before you have expectations that they will listen.
4. Share your experience, not your opinions.
5. Keep the conversation going while speaking to their thinking brain.
What is Leadership?
Conversation Formula
Conversation Formula
When you think of the old school ways of how leaders (bosses, parents, teachers, etc.) used to be, what comes to mind?
I remember when we were treated like minions.
Those in power were expected to control their people.
It was all about forcing people to doing what they were told.
Leadership isn't - or shouldn't be - like that anymore!
Now that we know better.
Effective leadership is about stepping back to recognize each person's superpower and then helping them shine!
Leaders VS Managers
Conversation Formula
Leaders VS Managers
I recently saw a post on social media that compared the difference between people who see themselves as managers VS people who aspire to be leaders.
What does that look like for you?
In my opinion, managers are the people who prioritize organizing people to accomplish tasks.
Leadership is when someone looks at the big picture and wants to see how individuals can contribute in the best way to benefit not only the business but also their own personal growth and mental health.
A holistic approach to maximizing outcomes through strengthening individual resilience.
Would you agree?
I'd love to hear your perspective!
Email me directly through my "contact" page.
Where Heart meets strategy
From People-Pleaser to Empowered Communicator
I'm going to get vulnerable for a minute. I want you to understand where I've come from; where I am now; and why coaching means so much to me.
There was a time when I measured my worth by how much I could give to others.
I wore a constant smile, offered endless kindness, and did everything I could to make people happy — even when it meant sacrificing my own peace.
Inside, though, I was exhausted, lost, and disconnected from myself.
I had convinced myself that to love meant to sacrifice. That being strong meant pretending I was fine. That if I just gave enough, maybe I’d finally feel like enough.
But the truth was, I was struggling — deeply. I didn’t believe I was worthy of love or respect. I feared both failure and success. And I hid behind a mask every day, terrified someone would see how broken I felt inside.
I tried therapy, but it didn’t feel right for me. Talking about my pain without action left me feeling stuck. What I craved was change— something that could move me forward, not keep me anchored in what hurt.
Then I met my first coach.
And everything shifted.
Coaching helped me take action, take ownership, and take my power back. It gave me the tools to rebuild my confidence, set boundaries, and learn that authenticity isn’t weakness — it’s freedom. For the first time, I began living from a place of truth, not fear.
Now, My Mission Is Simple
I help others create that same transformation — to find clarity, confidence, and connection in every part of their lives.
Through communication-focused coaching, I guide my clients to:
- Strengthen self-trust and self-worth
- Set and maintain healthy boundaries
- Communicate authentically and compassionately
- Rebuild relationships without losing themselves
My greatest joy is watching people begin to see themselves through the same lens of compassion and respect they so easily offer to others — and realize they were always enough.